BR Luxury Salon
Salon Policies
Please review our policies before your appointment.
Deposits
A deposit is required to secure your appointment. All deposits are non-refundable. Your deposit is applied toward your service total at the time of your appointment.
Cancellations
Cancellations must be made at least 24 hours before your scheduled appointment. Cancellations made less than 24 hours before the appointment will result in 50% of the service total being due.
Rescheduling
Rescheduling is always welcome when given at least 24 hours' notice. If you reschedule within the 24-hour window, your deposit cannot be transferred to the new appointment.
Late Arrivals
Please arrive on time. Arrivals more than 15 minutes late will incur a $15 fee for every additional 15 minutes of delay. Appointments may be subject to cancellation if you arrive 30 to 45 minutes late.
No-Shows
Clients who do not arrive for their scheduled appointment (no-shows) will be charged 100% of the deposit and 100% of the service payment due.
Additional Guests
To maintain a comfortable, spacious environment, additional guests are not permitted during your appointment.
Children
We are unable to provide services to children under seven years of age.
Service Adjustments
Any service adjustment that may interfere with following appointments must be discussed with and approved by your service provider in advance.
Refunds
All sales are final and no refunds are granted. If you are unsatisfied with your service, please contact us within 48 hours and we will correct it at no charge.
Service Preparation Requirements
Please read your service description in full prior to booking. Each description explains what you need to arrive with and the standard of hair required for the service. Arriving unprepared may affect your appointment or result in additional charges.